Remind Stock Notifications

Last Updated: June 2025

Introduction

At Remind Stock Notifications, we prioritize the protection of your personal information and respect your privacy rights. This Privacy Policy outlines how we collect, process, store, and protect data when you use our Shopify application and related services.

By using our application, you acknowledge that you have read and understood this Privacy Policy and consent to our data practices as described herein.

Information We Collect

Merchant Information

When you install our application, we collect:

• Business contact details (name, email, phone number)

• Shopify store information (store name, URL, location)

• Billing and subscription preferences

• Communication preferences and settings

Store Data Access

Through Shopify's API, we access:

• Product Catalog: Item names, descriptions, pricing, inventory levels, and availability status

• Customer Information: Contact details of customers who opt-in for notifications

• Order History: Purchase patterns relevant to stock notification optimization

• Store Configuration: Theme settings, currency, language, and regional preferences

Customer Notification Data

We collect from your store visitors:

• Email addresses and phone numbers (when provided voluntarily)

• Product interest preferences and notification subscriptions

• Interaction history with notification messages

• Device and browser information for delivery optimization

Technical Information

Our systems automatically gather:

• IP addresses and geographic location data

• Browser type, version, and operating system details

• Usage patterns and feature engagement metrics

• Performance data and error logs

Communication Records

We maintain records of:

• Support conversations and help requests

• Feedback submissions and feature suggestions

• Marketing communication interactions

• Account-related correspondence

How We Use Your Information

Core Service Delivery

• Sending back-in-stock notifications to subscribed customers

• Delivering low inventory alerts to merchants

• Processing SMS and email communications

• Managing customer subscription preferences

• Monitoring inventory levels and availability changes

Service Enhancement

• Analyzing usage patterns to improve functionality

• Optimizing notification timing and delivery rates

• Developing new features based on user behavior

• Personalizing user experience and interface

• Troubleshooting technical issues and bugs

Business Operations

• Processing payments and managing subscriptions

• Providing customer support and technical assistance

• Conducting security monitoring and fraud prevention

• Ensuring compliance with legal and regulatory requirements

• Generating anonymized analytics and performance reports

Marketing Communications

• Sending product updates and feature announcements

• Sharing relevant industry insights and best practices

• Promoting new services and upgrade opportunities

• Conducting user satisfaction surveys and research

Information Sharing & Disclosure

Service Providers

We share data with trusted third parties who assist in:

• Email Delivery: Professional email service providers for reliable message delivery

• SMS Services: Telecommunications carriers and messaging platforms

• Analytics: Performance monitoring and usage analysis tools

• Payment Processing: Secure financial transaction handling

• Cloud Storage: Encrypted data storage and backup services

Legal Requirements

We may disclose information when required to:

• Comply with valid legal processes, court orders, or government requests

• Protect our rights, property, and safety or that of our users

• Investigate potential violations of our terms of service

• Prevent fraud, abuse, or other harmful activities

• Respond to emergency situations involving personal safety

Business Transfers

In the event of a merger, acquisition, or sale of assets:

• Customer data may be transferred to the new entity

• All privacy protections will continue under existing terms

• Users will be notified of any ownership changes

• Data handling practices will remain consistent

Aggregated Data

We may share anonymized, aggregated statistics that cannot identify individuals:

• Industry benchmarks and performance metrics

• Market research and trend analysis

• Product development insights

• Academic research contributions

Data Security & Protection

Security Measures

We implement comprehensive protection including:

• End-to-end encryption for data transmission

• Secure cloud storage with access controls

• Regular security audits and vulnerability assessments

• Employee training on data protection protocols

• Multi-factor authentication for system access

Data Retention

• Active Accounts: Data retained while service is active and for legitimate business purposes

• Inactive Accounts: Personal data deleted within 90 days of account closure

• Legal Requirements: Some data may be retained longer for compliance purposes

• Backup Systems: Secure deletion from all backup systems within 180 days

Access Controls

• Limited employee access based on job responsibilities

• Detailed audit logs for all data access activities

• Regular access review and permission updates

• Secure development and testing environments

Your Privacy Rights

Access & Control

You have the right to:

• Request copies of your personal data we maintain

• Update or correct inaccurate information

• Download your data in portable formats

• Manage communication preferences and subscriptions

Data Deletion

You may request:

• Complete removal of your personal information

• Deletion of specific data categories

• Account closure and data purging

• Removal from marketing communications

Consent Management

You can:

• Withdraw consent for data processing at any time

• Modify privacy settings and preferences

• Opt-out of specific data collection activities

• Control third-party integrations and sharing

Rights Enforcement

To exercise your rights:

1. Contact us using the information provided below

2. Provide verification of your identity

3. Specify your exact request and scope

4. Allow up to 30 days for response and implementation

Cookie & Tracking Technology

Cookie Usage

Our application uses cookies for:

• Maintaining user session and login status

• Remembering user preferences and settings

• Analyzing usage patterns and performance

• Delivering personalized content and recommendations

Cookie Categories

• Essential: Required for basic application functionality

• Analytics: Help us understand user behavior and improve services

• Functional: Enable enhanced features and customization

• Marketing: Support targeted communications and promotions

Cookie Control

You can manage cookies through:

• Browser settings and preferences

• Third-party cookie management tools

• Application privacy controls

• Opt-out mechanisms for specific tracking

International Data Transfers

Cross-Border Processing

• Data may be processed in countries outside your residence

• All transfers comply with applicable privacy laws

• Appropriate safeguards protect international data flows

• Standard contractual clauses govern third-party processors

Adequacy Decisions

We prioritize transfers to countries with:

• Recognized privacy protection standards

• Adequate legal frameworks for data protection

• Strong enforcement mechanisms

• Compatible regulatory environments

Special Considerations

Children's Privacy

• Our services are not intended for users under 16 years of age

• We do not knowingly collect data from minors

• Parent/guardian consent required for users under 18

• Immediate deletion upon discovery of underage data collection

Sensitive Information

We do not intentionally collect:

• Health or medical information

• Financial account details (beyond payment processing)

• Biometric or genetic data

• Religious, political, or philosophical beliefs

Third-Party Integrations

• External services may have different privacy practices

• Review third-party policies before granting access

• We are not responsible for external service data handling

• Integration permissions can be revoked at any time

Compliance & Regulations

Applicable Laws

Our practices comply with:

• General Data Protection Regulation (GDPR)

• California Consumer Privacy Act (CCPA)

• CAN-SPAM Act requirements

• Telephone Consumer Protection Act (TCPA)

• Other applicable regional privacy laws

Regular Audits

We conduct periodic reviews of:

• Data processing activities and purposes

• Security measures and incident response

• Compliance with regulatory requirements

• Third-party vendor privacy practices

Policy Updates

Notification Process

Changes to this policy will be communicated through:

• Email notifications to registered users

• Prominent notices within the application

• Updated policy posting with revision dates

• Service announcements and documentation

Effective Dates

• Updated policies take effect 30 days after notification

• Continued service use constitutes acceptance of changes

• Users may terminate service if they disagree with updates

• Material changes require explicit consent confirmation

Contact Information

For privacy-related questions, requests, or concerns:

Privacy Officer
Email: support@remindnotification.com
Address: 2810 North Church Street, Wilmington, DE 19802, United States
Phone: +1 (650) 614-1826

Response Time: We aim to respond to all privacy inquiries within 5 business days.

Regulatory Authority Contact

If you believe we have not adequately addressed your privacy concerns, you may contact the relevant data protection authority in your jurisdiction:

• EU Residents: Your local Data Protection Authority

• California Residents: California Attorney General's Office

• Other Jurisdictions: Applicable regional privacy regulators

This Privacy Policy is designed to be transparent, comprehensive, and compliant with applicable privacy laws. We are committed to protecting your privacy and maintaining your trust in our services.