Remind Stock Notifications for Shopify

Effective Date: June 2025

Welcome to Remind Stock Notifications. By installing, accessing, or using our Shopify application, you enter into a binding legal agreement with us. Please read these terms carefully.

Overview

Remind Stock Notifications empowers e-commerce businesses to maximize sales opportunities through intelligent inventory communication. Our platform delivers automated customer notifications when products return to availability and provides merchants with proactive low-inventory alerts via email and SMS channels.

Key Definitions

Application/App refers to the Remind Stock Notifications software integrated with your Shopify store.

Merchant/You means the Shopify store owner or authorized representative using our services.

End Users are your customers who interact with notification features on your storefront.

Notification Services encompass our back-in-stock alerts, low-inventory warnings, and related communication features.

Communication Channels include email delivery systems and SMS messaging services we provide.

Subscription Tiers represent the various service levels and pricing plans available.

Customer Data encompasses all information collected through our notification systems.

Service Authorization

Acceptance Requirements

Installation of our application constitutes your acceptance of these terms. Continued usage after any modifications indicates agreement to updated conditions.

Merchant Eligibility

You must possess legal authority to bind your business to these terms. Unauthorized use by individuals lacking proper business representation is prohibited.

Geographic Restrictions

Our services operate globally with certain SMS features subject to regional availability and carrier partnerships.

Core Functionality

Back-in-Stock Notifications

• Automated customer alerts when unavailable products become purchasable

• Customizable notification timing and messaging

• Multi-channel delivery through email and SMS

• Customer subscription management with opt-in/opt-out controls

Low Inventory Alerts

• Real-time merchant notifications when stock levels reach specified thresholds

• Configurable warning parameters per product or collection

• Immediate delivery to designated merchant contacts

• Historical reporting and trend analysis

Communication Infrastructure

• Professional email delivery with high deliverability rates

• SMS messaging through premium carrier networks

• Message customization with brand-specific templates

• Delivery confirmation and engagement tracking

Financial Terms

Pricing Structure

Service costs are determined by your selected subscription tier as displayed in our current pricing schedule. All fees are stated in USD unless otherwise specified.

Billing Cycles

Charges occur monthly or annually based on your chosen plan. Payments process automatically through Shopify's billing system on your designated renewal date.

SMS Usage Costs

Text message notifications incur additional charges calculated by message volume and destination regions. Detailed pricing appears in your account dashboard.

Non-Payment Consequences

Overdue accounts experience service limitations including notification suspension and feature restrictions until payment resolution.

Refund Limitations

We do not provide refunds for unused service periods, however, exceptional circumstances may qualify for discretionary credits.

Data Handling & Privacy

Information Collection

We gather customer contact details, product preferences, notification histories, and usage analytics necessary for service delivery.

Data Security

Customer information receives enterprise-grade protection through encryption, secure storage, and limited access protocols.

Third-Party Sharing

We never sell customer data to external parties. Information sharing occurs only for essential service functions like SMS delivery or legal compliance.

Customer Rights

End users maintain rights to access their stored information, request corrections, and demand deletion in accordance with applicable privacy regulations.

Merchant Responsibilities

You must obtain proper consent from customers before enrolling them in notification services and comply with anti-spam regulations including CAN-SPAM, GDPR, and TCPA requirements.

Usage Guidelines

Permitted Applications

Our service supports legitimate e-commerce operations selling legal products to appropriate audiences.

Prohibited Content

The following product categories are strictly forbidden:

• Illegal substances or controlled materials

• Adult entertainment and explicit content

• Weapons, explosives, and dangerous items

• Fraudulent or counterfeit merchandise

• Discriminatory or hateful materials

• Gambling services and related tools

• Tobacco products and smoking accessories

Communication Standards

All notifications must comply with applicable marketing laws, include proper identification, and provide clear unsubscribe mechanisms.

System Integrity

Merchants cannot attempt to reverse-engineer our software, bypass usage limitations, or interfere with service operations.

Service Availability

Uptime Commitment

We strive for maximum service availability while acknowledging that technical maintenance, system updates, and unforeseen issues may cause temporary interruptions.

Feature Evolution

Our application continuously improves through new features, interface updates, and performance enhancements. Changes occur without advance notice.

Support Access

Technical assistance is available through our help center, email support, and live chat during business hours.

Third-Party Dependencies

Some features rely on external services including SMS carriers and email providers. We cannot guarantee performance of third-party systems.

Risk & Liability

Service Disclaimer

Our application is provided "as-is" without warranties of any kind. We make no guarantees regarding notification delivery, timing accuracy, or business outcomes.

Limitation of Damages

Our liability is limited to the amount you paid for services in the preceding twelve months. We are not responsible for lost profits, business interruption, or consequential damages.

Merchant Responsibility

You assume full responsibility for compliance with applicable laws, customer consent requirements, and proper service usage.

Indemnification

You agree to defend and hold us harmless from claims arising from your use of our services or violation of these terms.

Account Management

Termination Rights

Either party may end this agreement at any time. You can cancel through your Shopify admin panel or by contacting our support team.

Effect of Termination

Upon cancellation, notification services cease immediately, and customer data is deleted within 30 days unless legal retention requirements apply.

Survival Clauses

Payment obligations, liability limitations, and intellectual property rights continue beyond termination.

Data Export

Before cancellation, you may request export of customer notification data in standard formats.

Intellectual Property

Our Rights

We retain all ownership rights in our software, algorithms, brand elements, and proprietary technologies.

Your Rights

You maintain ownership of your customer data, product information, and store content processed through our services.

Usage License

We grant you a limited, non-exclusive license to use our application solely for its intended business purposes.

Feedback

Suggestions or improvements you provide may be incorporated into our services without compensation or attribution requirements.

Dispute Resolution

Governing Law

These terms are governed by the laws of Delaware, United States without regard to conflict of law principles.

Dispute Process

Conflicts should first be addressed through direct communication with our support team. Unresolved issues may proceed to binding arbitration.

Jurisdiction

Legal proceedings must occur in courts located in Delaware, United States.

Modifications

Amendment Process

We may update these terms periodically to reflect service changes, legal requirements, or business developments.

Notification Method

Material changes will be communicated through email, in-app notifications, or prominent website postings at least 15 days before effectiveness.

Acceptance Options

Continued service usage after modifications constitutes acceptance. If you disagree with changes, your remedy is service cancellation.

Contact Information

For questions, support requests, or legal inquiries:

Email: support@remindnotification.com
Address: 2810 North Church Street, Wilmington, DE 19802, United States
Phone: +1 (650) 614-1826

Miscellaneous

Severability

If any provision proves unenforceable, the remainder of these terms continues in full effect.

Entire Agreement

These terms, along with our Privacy Policy, constitute the complete agreement between parties.

Assignment

We may transfer our rights and obligations to affiliated entities or acquirers with appropriate notice.

Force Majeure

Neither party bears responsibility for delays or failures caused by circumstances beyond reasonable control.

This document represents our current terms and supersedes all previous versions. Regular review ensures your continued compliance and understanding of service conditions.